Good questions.
Clear answers.
From storing Fresh meals to choosing their portions, start here.
Fresh information source
Wilsons’ published Fresh guidance was checked on 12 November 2026. It explains steaming, cupboard storage before opening and refrigeration for up to 4 days after opening. The page does not specify an exact retort temperature or unopened shelf life; these must come from your product label or manufacturer specification.
Food & feeding
Which ages and breeds can eat Nudog?
Fresh and cold-pressed meals suit all breeds and sizes from 2 months old, including puppies, adults and seniors. Use age-appropriate portions and check the recipe ingredients for your dog. Our Puppy cold-pressed recipe is tailored for growth. Natural treats are suitable from 4 months. Follow the bottle instructions for supplements.
What is Nudog Fresh?
Gently steamed, shelf-stable wet dog food made with meat, vegetables and wholefoods. Unopened pouches need no freezer. Store as directed, away from UAE heat; after opening, refrigerate and use within the time specified on the pouch label.
Where should I start?
For adult dogs, explore the mixed Fresh box to try four recipes, or choose a cold-pressed recipe for a dry-food routine. Check each ingredient list and age suitability before buying. You can buy once without subscribing. The food finder estimates portions, pack coverage and food cost.
Does Fresh need a freezer?
Unopened pouches are cupboard-ready. After opening, refrigerate and use within the time specified on the pouch label.
How do I feed their meals?
Use the recipe’s feeding guide and your dog’s weight to measure portions. Always provide fresh drinking water.
Can I combine Fresh and cold-pressed?
Yes. You can combine the two formats. Adjust both portions so their total daily food stays appropriate for your dog.
How do I switch food?
Follow your chosen recipe’s transition guide. For our cold-pressed guide: days 1–3, replace 25%; days 4–6, 50%; days 7–9, 75%; after day 9, switch fully if tolerated. Serve cold-pressed as a separate meal during the switch. Check the Fresh pack’s instructions when introducing Fresh.
How big are the cold-pressed pellets?
Pellets are approximately 1–1.8 cm long; size can vary.
How do I store cold-pressed food?
Keep it in its original bag in a cool, dry place away from heat. Follow the pack’s storage instructions.
Where can I check ingredients?
Each product page lists the recipe’s ingredients. Email info@nudog.com with further questions.
Is shipping free?
Yes, from AED 150 after discounts; AED 20 below. Next-day delivery covers the whole UAE when you order by 2:00 PM.
When will my order arrive?
Order by 2:00 PM for next-day delivery anywhere in the UAE, or by 12:00 noon for same-day delivery in Dubai, Abu Dhabi, Sharjah and Ajman. Dubai orders placed between 8:00 AM and 5:00 PM can arrive within 2 to 4 hours. Deliveries run 8:00 AM to 6:00 PM, with no deliveries on Sundays or public holidays.
What does retort mean?
Retort is heat processing of food in a sealed pouch. The sealed packaging allows unopened food to be stored without freezing when processed and stored as instructed. For Nudog-specific cooking temperatures, shelf life and after-opening storage, follow the pouch label; no additional temperature or shelf-life claim is made here.
What does Wilsons say about Fresh storage?
Wilsons describes its Fresh meals as gently steamed and cupboard-ready before opening, without a freezer. Its published guidance says opened pouches can be refrigerated for up to 4 days. Follow the storage instructions and use-by date on your Nudog pouch; do not assume a different brand’s shelf life or processing specification applies.